Privacy Policy & Cookies

Privacy Policy for Durban Neuro Laser Clinic

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This Privacy Policy explains how Durban Neuro Laser Clinic ("we," "us," or "our") collects, uses, and protects the personal information you provide to us. We are committed to respecting your privacy and ensuring the security of your personal information. By using our website or providing us with your personal information, you consent to the terms and practices described in this Privacy Policy.

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1. Information Collection and Use We collect and store the following information that you provide to us:

• Information you enter on our website or provide us in any other way, including your name, email address, password, address, and purchase history.

• Internet Protocol (IP) address used to connect your computer to the Internet.

• Login information, computer and connection details, and browsing behavior.

• Personally identifiable information, such as name, email, password, communications, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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We collect this information for the following purposes:

• To provide and operate our services to you.

• To offer ongoing customer assistance and technical support.

• To contact you with service-related notices and promotional messages.

• To create aggregated statistical data and improve our services.

• To comply with applicable laws and regulations.

1. Data Storage and Security Our company is hosted on the Wix.com platform, which provides us with an online platform to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general applications, all of which are protected by secure servers behind a firewall.

 

Wix.com adheres to the Payment Card Industry Data Security Standard (PCI-DSS) requirements for handling credit card information. All direct payment gateways offered by Wix.com and used by our company meet the PCI-DSS standards.

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1. Communications We may contact you for the following purposes:

• Account-related notifications, troubleshooting, dispute resolution, and fee collection.

• Surveys or questionnaires to gather your opinions.

• Updates about our company.

• Enforcing our User Agreement, applicable laws, and agreements with you.

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We may contact you via email, telephone, text messages, or postal mail. If you no longer wish to receive such communications, please contact us using the information provided on our website.

1. Cookies and Tracking Technologies We may use cookies and other tracking technologies to collect information about your browsing behavior and improve our website's functionality. You have the option to disable cookies in your browser settings, although this may affect your user experience.

2. Third-Party Services This Privacy Policy does not apply to any third-party services or websites that may be linked from our website. We recommend reviewing the privacy policies of those third parties before providing any personal information.

3. Changes to this Privacy Policy We reserve the right to modify this Privacy Policy at any time. Any changes or clarifications will be effective immediately upon posting on our website. We will notify you of material changes to this policy to keep you informed about the information we collect, how we use it, and any disclosure practices.

4. Accessing, Correcting, and Deleting Your Information If you would like to access, correct, amend, or delete any personal information we have about you, please contact us using the information provided on our website.

By using our website and providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and storage of your information as described herein.

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