Durban Neuro Laser Clinic is committed to providing a website that is accessible and usable for people with different abilities, technologies and ways of interacting with digital content.

Accessibility is treated as an ongoing process and will be considered as the website is reviewed, expanded and updated.

DNLC aims to align the website with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA where reasonably achievable.

This statement describes our accessibility goal and should not be interpreted as a claim that every page or third-party component has already achieved full conformance.

Accessibility measures may include:
• Clear heading structure and page hierarchy;
• Alternative text for meaningful images;
• Sufficient colour contrast;
• Keyboard-accessible navigation and controls;
• Descriptive links and buttons;
• Form labels and clear error messages;
• Responsive layouts and readable text;
• Reduced reliance on text embedded inside images; and
• Testing across common browsers and screen sizes.

Some older documents, third-party videos, maps, widgets, embedded content or archived material may not yet meet the same accessibility standard as the main website.

Some automatically generated captions, transcripts or alternative text may require further review. DNLC will aim to address significant barriers when they are identified and when a practical solution is available.

The website may use components supplied by Wix, Google, YouTube, mapping services or other third parties. DNLC may not control every accessibility feature within these external services.

Where possible, we will select accessible configurations and provide an alternative way to obtain important information.

If you cannot access information or complete a website action, please contact the clinic. Our team will make reasonable efforts to provide the information or service through an alternative method.

When reporting a problem, please include the page address, the information you were trying to access, the device or browser used and a brief description of the difficulty.

Accessibility feedback may be sent to:

Entabeni: entabeni@durbanneurolaserclinic.co.za | 031 261 5446
Gateway: gateway@durbanneurolaserclinic.co.za | 069 714 1617

We aim to acknowledge accessibility-related feedback and assess a reasonable response or alternative within an appropriate period.

This statement will be reviewed as the website changes and after significant accessibility improvements or testing. The latest review date will appear at the top of the page.